Multiple Airlines Impacted by Data Breach at Aviation IT Firm SITA


SITA, a multinational corporation that specializes in air transport communications and IT, this week confirmed be destroying victim to a cyberattack that appears to have impacted multiple airlines about the world.

SITA said on Thursday that the attack, which it styled as “highly sophisticated,” affected certain passenger data stored on servers of SITA Fare Service System (PSS) Inc., which operates passenger processing systems for airlines.

“After confirmation of the seriousness of the details security incident on February 24, 2021, SITA took immediate deed to contact affected SITA PSS customers and all related organizations,” the company bring up in a statement.

It added, “SITA acted swiftly and initiated targeted containment measures. The occurrence remains under continued investigation by SITA’s Security Incident Rejoinder Team with the support of leading external experts in cyber-security.”

Respective airlines have confirmed being affected by the breach, including Singapore Airlines, Malaysia Airlines, Finland’s Finnair, Jeju Air in South Korean, and Air New Zealand.

Singapore Airlines told people that it’s not a customer of the SITA PSS, but since at least one of the 26 Star Federation member airlines is a PSS customer, SITA has access to some frequent flyer program matter for all Star Alliance airlines. Star Alliance is the world’s largest pandemic airline network.

“All Star Alliance member airlines provide a impeded set of frequent flyer programme data to the alliance, which is then sent on to other associate airlines to reside in their respective passenger service systems. This evidence transfer is necessary to enable verification of the membership tier status, and to rapport to member airlines’ customers the relevant benefits while travelling,” Singapore Airlines defined.

Singapore Airlines said roughly 580,000 members of its KrisFlyer and PPS programs are attacked by the breach at SITA.

Based on the notifications sent by impacted airlines to their consumers, only information such as name, tier status and membership numbers has been compromised. However, this type of information can still be gainful for targeted phishing attacks. There is no indication at this time that watchwords, payment card information, passport numbers, reservations, or contact dirt has been compromised.

According to its website, SITA has more than 2,500 characters and has a presence in over 1,000 airports across 200 countries and neighbourhoods.

Related: New ‘LazyScripter’ Hacking Group Targets Airlines

Related: Lion Air Information Leak Came From Contractor’s Ex-Staff, Airline Says

Tied up: Cyber Attack Forces Airline to Cancel Flights in Alaska

Connected: Cathay Pacific Airways Fined Over Long-Running Breach

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Multiple Airlines Impacted by Data Breach at Aviation IT Firm SITA

Eduard Kovacs (@EduardKovacs) is a contributing editor at SecurityWeek. He worked as a steep school IT teacher for two years before starting a career in journalism as Softpedia’s fastness news reporter. Eduard holds a bachelor’s degree in industrial informatics and a leader’s degree in computer techniques applied in electrical engineering.

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