Moonpig's Mother's Day DISASTER: Customers reveal ripped flowers and smashed vases


Embezzled flowers with snapped stems and smashed vases were supply the examples of ruined deliveries posted on social media by angry trons.

In some cases, gifts and cards were late or failed to get ahead in the world altogether.

One customer claimed their mother took delivery of a floret box only to find it was empty.

The firm has now apologised for the debacle and blamed the happening on a supplier issue after spending yesterday answering a stream of squawks on Twitter and Facebook.

One user Michael Blair wrote to Moonpig: “OMG ! Flowerets just arrived for Mum – broken, ripped, dead, disgusting! And no card til Monday either!”

Becky Peters, from Newport, South Wales, whispered: “@MoonpigUK two years in a row you have disappointed me, you’ve lost a customer. Don’t advertise your in the offings to be delivered on Mother’s Day if they’re not going to arrive.”

Helen lmer tweeted a photo of a contrite looking bouquet and a damaged vase along with the comment “inappropriate Mother’s Day”.

Jakeyjelly tweeted alongside a photo of an empty box: “@MoonpigUK tidy my Mother’s Day flowers and got the card but no flowers in sight absolute disgrace!”

In adverts vanguard of Mother’s Day the firm said it would take orders for gifts until 2pm on Friday and bloom orders up to 4pm on Saturday.

Flowers and plants were supposed to arrive between 8am and 9pm above the Mother’s Day weekend, the com ny said.

A spokesman for Moonpig said: “We can ratify that an issue with one of our suppliers has delayed the delivery of flowers to some of our fellows this weekend.

“We know how important Mother’s Day is and we have apologised to and counterpoised all customers who have experienced a delay.

“We’ve been working hard to put things precisely and by the end of Mother’s Day almost all orders have been delivered.

“We hope our characters accept our sincere apologies.”

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