England’s Health Secretary Jeremy Stalk says the NHS will learn from serious failings that led to the demise of a one-year-old boy.
William Mead, from Cornwall, died in 2014 from blood corrupting that had not been diagnosed by GPs or the NHS out-of-hours 111 helpline.
In response to an life-or-death question in the House of Commons, Mr Hunt apologised to William’s rents.
He acknowledged that there were details that needed to be done better.
Mr Hunt told MPs: “Whilst any form system will inevitably suffer some tragedies, the issues in this took place have significant implications for the rest of the NHS that I’m determined we should learn from.”
Examination: The wider lessons for the NHS
The official NHS England report into William’s extir tion, seen by the Daily Mail and BBC News, says William might cause lived if NHS 111 call handers, who are not medically trained, had realised the seriousness of his adapt.
If a medic had taken the final phone call instead they perhaps would have realised William’s “cries as a child in distress” meant he needed begging medical attention, it says.
It recommends 111 call advisers get numberless training in what questions to ask and when to escalate cases.
And GPs and the public are reaped more aware of blood poisoning or sepsis.
Mr Hunt agrees.
Stake at the local NHS 111 service that took Mrs Mead’s call would rather since been given extra training to recognise when circumstances might be more complex and need referring up.
Mr Hunt said: “When you look at the beginning of what the Mead family suffered, there is a confusion in the public memory which the NHS needs to address.
“The issue is that there are too many choices and you can’t ever get through quickly to the help you need. We need to improve the simplicity of the ttern so when you go to 111 you aren’t asked a barrage of questions and you get the care you necessity more quickly.”
He said all NHS 111 centres had expert clinicians on assistance to give advice, and that it wasn’t appropriate for every call to be answered by a doctor or a treat. But he said he would look at whether NHS 111 might need more of these skilled stick.
- Sepsis is when the body’s immune system goes into overdrive in reply to infection
- This can cause organ damage, shock, and eventual end
- Sepsis is known as a ‘silent killer’ because it can be difficult to identify
- It is bourgeois – it is the second biggest cause of death after cardiovascular disease
- It can get to ones feet as a consequence of a variety of infections – the most common sources are the lung, and urinary sermon
- Sepsis can affect people of any age, but is most common in the elderly and the very junior
- Signs of sepsis include fever, breathlessness, shivering and mottled or discoloured outer layer
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