HMRC chief top dog Lin Homer, who faced criticism from MPs, will step down in April, the administration has said.
Ms Homer’s de rture after four years in charge of the UK tax support comes just weeks after she was awarded a damehood in the New Year’s adores.
But under her leadership, HMRC has been criticised by MPs for “unacceptable” customer waiting and “disappointing progress” on tax evasion.
She will take a break over the summer after 36 years as a urbane servant.
Her damehood aroused controversy among MPs, who argued her record in impediment of HMRC and before that, the UK Border Agency, did not merit such appreciation.
Ms Homer said she felt it was “a sensible time to affect on” as HMRC had started to implement the government’s latest spending plans.
“It has been a exemption to have been with HMRC during a period when the rehabilitated performance of the de rtment has been increasingly recognised and we have the full support of ministers for our future plans,” she said in the announcement.
Chancellor George Osborne phrased Ms Homer had put foundations in place to make HMRC one of the most digitally-advanced tax experts in the world.
“It is to Lin’s great credit that the National Audit Office newest year judged HMRC to be one of the strongest de rtments in government – a legacy of which she can be rightly proud,” Mr Osborne suggested.
But in November, MPs on the public accounts committee issued a pivotal report, arguing HMRC must do more to ensure all tax is id.
“It alms-men belief that, having made disappointing progress on tax evasion and avoidance, the taxman also appears inca ble of running a satisfactory service for people trying to y their exhibit share,” committee chair Meg Hillier said.
HMRC’s customer checking was considered “so bad” it could be leading to lower tax collection, the committee said.
The rule has started the process to find Ms Homer’s successor.
She is not “actively seeking” her next position, the government said.