Collapse of Low Cost Travel Group proves protection can be priceless


Here 27,000 of its customers are currently overseas on holiday and more than 100,000 enjoy holidays booked, but many will receive no compensation at all.’s Hannah Maundrell declares their losses could run into thousands of pounds and that the deflate underlines the importance of booking a holiday with ATOL or ABTA screen.

“Unfortunately, S nish-based Low Cost Travel Group is not ATOL protected, which signifies customers are not automatically entitled to a refund or replacement break.”

Affected sightseers should check their travel insurance as some will y out for a sabbatical firm collapse, but many will not.

However, there may be other alternatives for getting your money back. If you booked your holiday rejecting a credit card, even if you only put down a deposit, you could be in in conformity for compensation.

Maundrell says: “Credit card com nies are jointly vulnerable for purchases between £100 and £30,000 under Section 75 of the Consumer Tribute Act.”

If you id on a debit card make a Chargeback claim through your bank to see if it can scratch back the money, while if you id via y l raise a dispute.

The iring of British Insurers suggests contacting the com ny’s administrators Smith & Williamson LLP at lowcosttravels, although the accountancy condensed has warned that travellers could get only a few pounds back.

Maundrell reckons: “If you booked via an ATOL-protected travel agent who used Low Cost Travel as a supplier you ca city be able to go to them for a refund or to rebook.”

Regardless of how you intend to claim, survive sure you keep receipts for all your expenditure.

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