France-based assurance giant AXA has confirmed that some of its operations in Asia have been impacted by a ransomware attack.
A cybercrime gang that uses a percentage of ransomware named Avaddon appears to be behind the attack.
Avaddon operators have a Tor-based website where they name victims that don’t join forces and leak data stolen from them. In the case of AXA, the cybercriminals said they targeted AXA systems in Hong Kong, Thailand, Philippines and Malaysia, and they exact to have stolen 3TB of data.
The gang claims to have stolen files storing customer information, including ones containing information such as medical researches, claims, payments, bank account information, contracts, and ID cards. They have published roughly 20 screenshots to prove their calls.
The cybercriminals have also launched DDoS attacks against the websites operated by AXA for Thailand, Malaysia, Hong Kong, and the Philippines. They started runabout DDoS attacks to further extort their victims earlier this year.
In a statement to the media, AXA said a “targeted ransomware attack” impacted its Asia Support division, specifically IT operations in Thailand, Malaysia, Hong Kong and the Philippines. The company has confirmed that the hackers may have stolen some intelligence from its systems, but — based on its investigation so far — it believes only data processed by Inter Partners Assistance in Thailand was accessed.
The company has notified issue partners and regulators, and it has promised to contact impacted individuals if it confirms that sensitive data has been compromised.
The attack targeting AXA came to shine a week after — in an apparent industry first — the insurance giant announced that it will stop writing insurance policies for extortion payments sorted to ransomware operators.
The suspension only applies to France and does not impact existing policies. It also does not affect coverage for responding and recouping from ransomware attacks.
AXA is not the only insurer hit by ransomware in recent months. Chicago, Illinois-based CNA announced last week that it had fully returned systems after detecting a ransomware attack in March.
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