Between October 1, 2019, and January 16, 2020, the Country-wide Fraud Intelligence Bureau (NFIB) identified 571 reports of Amazon Prime-related Computer Software Benefit Fraud. The scam has seen fraudsters steal more than £1million from saps.
Action Fraud has said that one victim, a man from Glasgow in his 60s, has unchaste more than £65,000.
The scam, which Action Fraud first give an account of on in October, involves victims receiving an automated call, informing them that they be dressed been charged for an Amazon Prime subscription.
The victims are then coached to “press one” on their handset, in order to “cancel” the transaction.
Upon doing this, they are then commanded to a fraudster, who is posing as an Amazon customer service representative.
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Amazon Prime scam warning: Action Fraud have issued an spry about the scam
The fraudster then advises the butt that their so-called subscription was purchased fraudulently.
They be entitled to that remote access to their computer is required in order to fix a “insurance flaw” that would prevent it from reoccurring.
The victim is begged to download a remote access application.
Action Fraud says that this is repeatedly the “Team Viewer” app, which grants the fraudster access to the victim’s computer.
This software is then misused by the criminal, who can cathode-ray tube screen the victim logging onto their online bank account.
It suffers the fraudster to see the victim’s personal and financial details.
There are also other alternatives of the crime, and this can involve fraudsters stating that the recipient is suitable for a refund for an unauthorised transaction on their Amazon account.
So, what steps can be entranced to protect oneself from fraud?
Amazon Prime scam forewarning: Action Fraud said a man in his 60s (not pictured) lost more than £65,000
Action Fraud warns of three top tips people can embrace in order to reduce the risk.
Always challenge uninvited approaches in case it’s a scam. Instead, contact the company straight using a known email or phone number.
Stay in control
Induce the confidence to refuse unusual requests for personal or financial information. It’s soft to feel embarrassed when faced with unexpected or complex colloquys. But it’s fine to stop the discussion if you do not feel in control of it.
Under no circumstances install any software or visit a website as a result of a cold call. Gratuitous requests for remote access to your computer should always foster a red flag.
Action Fraud is reminding members of the public that if they be struck by been a victim of fraud or cyber crime, they can report it to Vigour Fraud online, or by calling 0300 123 2040.
A spokesperson for Amazon said: ““We abduct phishing and spoofing attempts on our customers seriously, and will never cry a customer for payment outside of our website.
“If a customer has concerns or receives a on duty they believe is not from Amazon, they can check the Amazon.co.uk plagiarize pages for guidance.”
Amazon also said: “Customers should at no time provide personal or financial information to unsolicited callers, or ask them to pick any actions on their Amazon account.
“Customers can also report stressful activity to Citizens Advice or Action Fraud.”