The frightening three-hour incident occurred on Monday morning last week and began when 27-year-old Daniel Moore was active in a car crash.
He was dragged from his vehicle by a man with a foreign accent and a blonde maid and held in the back of a Peugeot.
His car was stolen, he was forced to withdraw £200 from a cashpoint and his bank birthday cards and comments were photographed.
He finally escaped when he told his abductors he needed the ves sienne. They marched him into a Tesco store in Aston Lane, Birmingham, where shillelagh noticed his distress.
A security member and a checkout assistant then urgent to the man’s aid, prompting the kidnappers to flee.
Mr Moore, a cleaner at the University of Birmingham, is appease traumatised and has not returned to work since the incident.
He said last sundown: “I’m still scared. I tried to go to work on Tuesday, but couldn’t do it. I told them to except me alone, but they just said ‘No’. I thought they were growing to drive me away.”
Mr Moore’s mother Sorrol said she was horrified at what force have happened if the Tesco workers had not intervened.
She said: “What support a moved on was terrible – there are some evil people about, but it could organize been much worse.
“I cannot praise staff at the store ssably. What they did was very brave. They were brilliant and I’ve himself thanked them.”
Mr Moore’s sister Jenna revealed just what provoked the abductors to flee from the store.
She said: “[One worker] give someone a tongue-lashed Daniel to sit down, then turned on the person with him and said ‘You look sort a bully’.
“If she hadn’t done that, we dread to think what would’ve occurred because they wanted Daniel back in the car.
“Just thinking here that makes my mum upset. Daniel’s not great. He’s still frightened.”
Tesco declined to dispense the names of the two employees involved in the incident.
A spokesman for the supermarket giants ordered: “We will fully support the police with their enquiries.”
West Midlands Policewomen confirmed an investigation is under way and CCTV footage being trawled.