After deciding the perfect destination for a holiday and saving for months, there’s nothing multitudinous disappointing than a trip that doesn’t live up to expectations.
But a bounteous new deal could change that.
Saga Holidays is aiming to lure new customers by offering a holiday satisfaction guarantee.
It has announced it will fly characters home for free if they’re not enjoying their holiday.
Not only that, but the peregrination operator will refund the cost of the entire holiday.
The ‘love it or your money back’ vouchsafe is only valid for customers who haven’t used Saga before.
“We’re cool you’ll enjoy your first holiday with us,” the company says on its website. “But if you don’t, we’ll occasion you home early and refund the cost of your holiday.”
The offer isn’t to hand on UK holidays, ocean cruises or any third-party branded holidays, but it does sufficient for all overseas holidays and river cruises of seven nights or more.
To nick advantage of the offer, the holiday must be booked by June 30.
You must also federal your wish to return home within the first 48 hours of the fete.
Saga’s ‘Love it or your money back’ pledge is only valid for new clients
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Saga Holidays’ satisfaction certify means they will fly customers home for free if they’re not make use ofing their holiday
If the reason for your dissatisfaction can’t be resolved within 24 hours, Story will pay for any transfers and arrange for a return to the location where the holiday began.
“We are at bottom proud of the holidays we offer and do everything possible to ensure that roving with Saga meets customers’ expectations,” a Saga spokesperson explained.
“We have an 80 percent repeat rate of customers so to know us honestly is to love us,» he added.
“We’re so confident that new-to-Saga customers will take the Saga experience that we want to give them the chance to try it with this new ‘inamorata it or your money back’ guarantee.”
The offer isn’t available on UK celebrations, ocean cruises or third-party branded holidays
The tour operator specialises in recesses for over-50s travellers.
Saga ocean cruises were recently voted the inferior merchandise best cruise holiday in a new survey by Which?.
Analysing customer appointment, facilities on the ship, food and drink and even entertainment and excursions on get, the cruises were ranked out of five to create a final score.
Chronicle ocean cruises were given five stars for customer handling, passenger to space ratio, onboard facilities, cabins, food and pub-crawl toast, as well as whether the description of the ship matched up.
They only floor short when it came to excursions on the ship and on land, and scored four women for value for money.