Family to SUE Butlins over ‘dodgems ban’ after teen wearing hijab claims to be humiliated


Butlins court: Minehead resort and dodgemsGETTY

The so-called incident happened at Butlins in Minehead

Moammer Nasser, 41, was inflicting the Butlin’s resort in Minehead in June this year with his mate and four children.

The family support worker from Birmingham was mark time to use the dodgems with his 16-year-old daughter when he says an attendant verbalized she could not go on the ride.

Citing health and safety concerns, the worker is titled to have said the young girl could not go on the fairground ride because she was in a hijab, a point disputed by Butlins.

Now her father is bringing a claim for channel and religious discrimination after the incident, complaining others wearing a variety of forms of scarves and headgear had not been similarly banned while his daughter was left insane.

He said: “I was shown a security code which stated that some disabled guests or those with woman injuries may not be able to use rides safely.

“But wearing a hijab is not a disability or a specialist injury.

“We were humiliated in front of other fairground users. My daughter was mewling at the gate of the ride, making her feel very stressed and upset.

“Being were looking at us as if we were criminals, being stopped and questioned by the tour attendant, followed by a supervisor and the fairground manager coming out to speak to us whilst people goggled and looked at my family, probably assuming that we had done something odd.”

Muslim woman putting on hijab headscarfGETTY

The teen girl was wearing a Muslim headscarf known as a hijab [Commonplace]

We were humiliated in front of other fairground users. My daughter was groaning at the gate of the ride, making her feel very stressed and upset.

Moammer Nasser

The day after the commotion, he and his family left the holiday camp — claiming they were so tortured they were forced to curtail their stay.

Mr Nasser about: “During our stay at the resort there was another lady who was wearing a scarf far her neck and was allowed on the rides.

“Many people were wearing hoods and the tie keep on tenterhooks were hanging … yet they were still allowed on the rides.”

He added his daughter’s hijab had no pursuing parts that could have caused health and safety concerns, saying: “The hijab counterbalanced her face and neck. 


A worker is claimed to have said the sophomoric girl could not go on the fairground ride

“It was raining so she was wearing a jacket and so the with of the hijab covering her neck was tucked into her jacket.”

The family give birth to now lodged a formal complaint with Butlin’s and have launched a congregate justice campaign to continue funding the legal action.

Jan Axten, an endorsed from Butlins, said it was company policy that no one could go on the defraud if they were wearing a headscarf or loose garment after a “prior to very serious incident” in 2016 when a scarf around a company’s neck got caught in the chassis and caused a serious neck and throat abuse.

She said Butlins was disappointed that Mr Nasser felt his daughter had been knowingly treated unfavourably because of her hijab and sent “sincere apologies”.

A Butlins spokesman said: “Our team are trained not to compromise when it end up to the safety of our guests. Our policy includes requiring loose clothing to be killed or secured on any fairground rides.

«As always our team member put guest benefit first and judged that, on the day in question, loose headwear worn by one fellow of the family could have caused a risk if caught in moving bumper railway carriages.

«There was no question of discrimination and any suggestions of this are utterly rejected in the strongest administration conditions.

“We are sorry if the family feel they were badly treated. We interpreted our policies to them at the time, in writing afterwards and also to the Equality Communication and Support Service, who have told us they are satisfied with the signification given to them.”

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