Equifax Canada’s patron service agents are telling callers that only Canadians who experience had dealings in the United States are likely to be affected by the massive hack signaled last week.
The credit monitoring company’s call centre workforce say that Canadians who have Equifax accounts in the U.S. could be at risk of partake of their data compromised, such as those who have lived, worked or rub in for credit south of the border.
The Canadian Press made multiple reasons as consumers to Equifax Canada’s customer service line and were told that consumers whose honesty files were not checked outside of Canada are unlikely to be part of any rupture.
Equifax Canada did not immediately respond to requests for comment.
Equifax utter last Thursday a security breach occurred over the summer that compromised the Tommy information of up to 143 million Americans, along with an undisclosed hundred of Canadians. But the company has been tight-lipped about further details, filing how many Canadians may have been exposed.
Equifax Canada’s website replies that “only a limited number of Canadians may have been assumed” and “the breach is contained.”
“We are working night and day to assess what happened,” the have faith monitoring company says on its Canadian website.
Canadian and American trust files must be kept separate due to differences in the various laws within the U.S. and Canada, mutual understanding to the Equifax Canada website.
However, American companies can pull Canadians’ files in Canada with consumers’ consent, according to credit risk expert Mike Morley.
“Let’s say you’re a Canadian applying for a mortgage in the U.S. for your cabin… They will make a decision based on your Canadian depend on information,” Morley said.
That would generate a U.S. credit queue for the consumer, he said.
Morley added that Canadians who live and do setting-up exercises south of the border would have their credit history perform recovered in Canada in various situations, including when applying for a credit plan, or even by a potential employer or landlord.
No help from U.S. watchdog
Equifax has set up a give up website, equifaxsecurity2017.com, and call centre to help consumers select if their information has been compromised.
However, Canada’s privacy watchdog suggests the website won’t help Canadians because it uses U.S. social security thousands.
Instead, the privacy commissioner suggests that Canadians call Equifax at 1-866-828-5961 (English air force) or 1-877-323-2598 (French service).
At least two proposed class action lawsuits have planned been started on behalf of Canadians who may have been affected by the mangle.
Class action suits coming
Tony Merchant, the founder of Sales representative Law Group, says he has filed proposed class actions on behalf of plaintiffs in British Columbia, Saskatchewan, Ontario and Quebec. The four plaintiffs coincided their files on Equifax’s American website — which asks for eventually names and U.S. social security numbers — and were told their text may have been divulged, he added.
Merchant’s law firm, which has firms in Edmonton and Calgary, has seen more than 700 Canadians signboard up to be part of the class action.
A spokeswoman for the Canadian Anti-Fraud Centre, which is the medial agency in Canada, that collects identification theft complaints and other interconnected matters, has not received any complaints in connection with the Equifax hack.