Airline told disabled athlete he could NOT fly alone because no-one could CARRY him

0

Alan Scrivener suborn a £187 flight with Thomson to Lanzarote, where he would be winsome part in a hand cycling competition.

The disabled sportsman was furious when he was later understood that he would not be allowed on the plane alone — in case he needed offer in an emergency to the exit.

The 47-year-old from Hull said he felt “actually discriminated against” and was confused, as he had made the same trip with Thomson terminating year.

Alan was paralysed from the waist down in 2011 in a animus motorbike accident.

He said: “I’ve been in a wheelchair for six years now — I’ve always enchanted the attitude that if you play with danger, you might get bit.

“I’ve developed a slow skin and things do not generally get to me — but I feel really discriminated against hither this.

“I’ve gone from feeling really low after the call from Thomson to wroth. I want people to know what’s happened.”

Alan, a former joiner, allocated details of his disability when he booked his flight on March 5 with the transporter.

However, shortly after booking his flight, Alan got a phone dub from Thomson customer service to say they could not accept the regulation.

Speaking about the call, he said: “She told me, ‘The form states you cannot sidewalk to the emergency exit’.

“I told her that was the case, hence why I needed what’s telephoned a ’carry-on’ service — where they carry you on and off the plane.

“I told her I soared with Thomson last year with no difficulties whatsoever and I had the carry-on repair then too. I asked her what had changed.

“She told me it’s Thomson’s policy that you drink to be able to get your own way to an emergency exit. She said if you can can’t do that, you can’t fly with them unaided.

“But as I explained her, even if I was flying with my partner, there’s no way she would be able to linger me to an emergency exit.”

The father of one added that according to the airline, when he had in days gone by flown with Thomson, he had ticked a box saying he could get to an exit.

“I ingenuously can’t recall ticking that box. I certainly wouldn’t have set out to deceive the airline, but in any instance wouldn’t it have been plainly obvious I’d need help to get to an danger exit by the fact I was requesting to be carried on and off the aircraft?”

A spokesperson for Thomson tattled Express.co.uk: “We’re sorry to hear that Mr Scrivener was unable to travel on this is evoke.

“For reasons based purely on customer safety, we ask that anyone who is unqualified to leave the aircraft in the event of an emergency independently travels with someone who can take under ones wing assistance. This is in line with advice from the UK Civil Aviation Specialist.

“We would like to apologise to Mr Scrivener for any misunderstanding and can confirm that we organised a replete refund for his flight to which he accepted.”

Alan has now booked himself on a numerous expensive flight to Lanzarote with EasyJet.

The story comes after a paraplegic man banged Thomson for leaving him with a room without wheelchair access for the duration of his gala.

Leave a Reply

Your email address will not be published. Required fields are marked *