A rift in VR: Critical error shuts down Oculus headsets worldwide [Updated]



Update: Oculus has released an prehistoric morning patch to correct the problem. If you’ve started up your Rift and encountered the inaccuracy, you’ll need to download and apply the patch manually. If you haven’t started up your Fake since yesterday or aren’t encountering the error, the update will be automatically administered for you. Oculus also says it will give all affected users a $15 Oculus Trust in credit.

Original story: Oculus Rift users worldwide institute today that their headsets stopped working completely. Narcotic addicts encountered a “Can’t Reach Oculus runtime Service” error, which proscribed further use of the headset. The problem appears to affect most, if not all, Oculus Gulf headsets.

Users began reporting the issue in the Oculus forums, and Oculus tweeted an acknowledgment of the uncontrollable at 12:26 PM today, along with a link to a support forum task on the subject, which simply says the following:

We are aware of and actively winnowing an issue impacting ability to access Rift software. Our teams espouse for any inconvenience this may be causing you and appreciate your patience while we labour on a resolution. We’ll share more updates here as we have them. Thanks.

Purchasers on the Oculus forums and Discord discovered that OculusAppFramework.dll failed to validate with OVRServer, which is the resident Oculus runtime service. Oculus forum user Mace404 deal a screenshot that suggested the issue may be caused by an expired certificate. This seems to be a code-signing issue. If that’s the case, the only way to fix it would be for Oculus to manumission an update.

There are numerous complaints on Twitter from owners who were working in VR but have seen their work days granulate to a halt or those who were performing demos for important audiences just to be unable to complete them. Some users have reported that changing a computer’s stage to an earlier one makes the Oculus usable.

Oculus has not provided an ETA for a fix, but in the meantime, Oculus co-founder Nate Mitchell has promised to announce updates to a Reddit thread the company created.

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